Public support

Contact FamiForm

Get help with the product, your account, privacy questions, or a FamiForm subscription. Do not send identity documents, passwords, or payment-card details by email.

Support email

support@famiform.com

Typical response

Within two business days

Sensitive data

Share only what support requests

Product and account support

Email support@famiform.com for account access, workspace, document, field, invitation, export, or technical questions.

Include the email address associated with your account and a concise description of the problem. Do not attach identity documents or include saved document numbers unless support specifically requests information through an appropriate secure process.

Billing, cancellation, and refunds

For a FamiForm product problem, contact us first at support@famiform.com.

Paddle is the merchant of record for paid subscriptions. For receipts, payment-method help, subscription management, or refund requests, use paddle.net or the management link in your Paddle purchase email. See our Refund Policy.

Privacy and security

Privacy requests, data-rights requests, and security reports may be sent to support@famiform.com. We may need to verify your identity and authority before acting on a request.

If you believe an account is compromised, state that clearly in the subject line and change the password for the account and its associated email address as soon as possible.

Operator

FamiForm is operated by Efren Jan Corpuz, an individual based in the United Arab Emirates. FamiForm is available globally, subject to applicable law and service availability.