The agreement
Terms and Conditions
These terms explain the rules for using FamiForm, including accounts, family workspaces, uploaded information, subscriptions, and acceptable use.
Effective July 30, 2026
1. Who operates FamiForm
FamiForm is operated by Efren Jan Corpuz, an individual based in the United Arab Emirates (“FamiForm,” “we,” “us,” or “our”). You can contact us at support@famiform.com.
By creating an account, accessing a workspace, or using FamiForm, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.
2. Global availability, eligibility, and authority
FamiForm is designed for users worldwide and is not limited to the United Arab Emirates. You may use the service from any country where doing so is lawful and where FamiForm and its service providers can make the service available.
You must be at least 18 years old, or the age of legal majority where you live, and able to enter a binding agreement. If you use FamiForm for a family, household, employer, or another person, you confirm that you have permission and lawful authority to store and manage their information.
FamiForm is not directed to children. An adult account holder may store information about a child only when authorized as a parent, guardian, or otherwise under applicable law.
You are responsible for complying with laws that apply to your use, including rules concerning identity documents, personal information, cross-border transfers, sanctions, and export controls.
3. Accounts and workspaces
- Provide accurate account information and keep your password and login methods secure.
- You are responsible for activity performed through your account unless you promptly report unauthorized access.
- Workspace owners and administrators control invitations, roles, person-level access, editing, and source-file download permissions.
- Only invite people you trust. You are responsible for choosing appropriate access for every workspace member.
Contact us immediately at support@famiform.com if you believe an account or workspace has been compromised.
4. The service
FamiForm lets users organize reusable personal fields, group them into information sets, upload private source documents, run document recognition, format dates, copy selected fields, invite workspace members, and receive supported reminders.
Features, limits, and availability may change as the service develops. We will provide reasonable notice of a material change that substantially reduces a paid plan, where required by law.
5. Your information and documents
You retain ownership of information, files, and other content you submit (“Your Content”). You grant us a limited, non-exclusive right to host, process, transmit, back up, and display Your Content only as needed to operate, secure, support, and improve the service.
- Do not upload information or documents you do not have the right to use.
- Do not use FamiForm to impersonate someone, commit fraud, evade legal requirements, or unlawfully monitor another person.
- Review sharing permissions before inviting members or granting source-file access.
- Maintain any independent backup required for legal, travel, immigration, employment, medical, or emergency purposes.
6. OCR and AI-assisted recognition
Free OCR may run locally in your browser. Optional AI-enhanced recognition sends the selected document to an external AI provider for processing. Recognition results may be incomplete, incorrectly formatted, or wrong.
You must compare extracted fields with the source document before relying on them. FamiForm does not provide identity verification, legal advice, immigration advice, or a certified copy of any document.
7. Plans, trials, and billing
FamiForm offers Free and paid Family plans with the prices and limits shown on our pricing page. New workspaces may receive a cardless trial managed by FamiForm. A cardless trial does not automatically become a paid subscription.
Paid purchases are processed by Paddle, our authorized reseller and merchant of record. At checkout, you also agree to the applicable Paddle Buyer Terms. Paddle supports international transactions, calculates applicable transaction taxes, and shows the available currency, payment methods, taxes, and final total before purchase. Availability may vary by location.
Paid subscriptions renew automatically for the selected monthly or annual term until canceled. You can cancel through FamiForm’s billing area, Paddle’s buyer portal, or the link in your purchase email. Cancellation normally takes effect at the end of the current billing period.
If a plan ends, the workspace may return to Free limits. Existing information remains available for viewing, copying, export, download, editing, or deletion, but creating new information may be restricted while usage exceeds Free limits.
8. Acceptable use
You may not:
- Access another account, workspace, or document without authorization.
- Upload malware or use the service to distribute harmful, illegal, infringing, or deceptive material.
- Probe, bypass, disable, or interfere with security, access controls, quotas, or service operation.
- Scrape, resell, sublicense, or reverse engineer the service except where applicable law expressly permits it.
- Use automated requests in a way that creates an unreasonable load or harms other users.
9. Suspension and termination
You may stop using FamiForm at any time. You may delete individual information sets and source files through the service. For account or workspace deletion assistance, contact support.
We may restrict or suspend access when reasonably necessary to address a security threat, legal requirement, payment failure, prohibited use, or material breach of these Terms. Where appropriate and lawful, we will give notice and an opportunity to resolve the issue.
10. Service availability and disclaimers
We work to keep FamiForm secure and available, but no online service is uninterrupted or error-free. To the extent permitted by law, the service is provided “as is” and “as available,” without warranties that extracted information will be accurate or that the service will meet every legal or administrative requirement.
Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot lawfully be excluded.
11. Liability
To the fullest extent permitted by law, FamiForm is not liable for indirect, incidental, special, consequential, or punitive losses, or for loss caused by inaccurate user-entered or machine-extracted information, unauthorized sharing chosen by a workspace administrator, or reliance on FamiForm as the only copy of a record.
Our total liability arising from the service will not exceed the amount you paid for FamiForm during the 12 months before the event giving rise to the claim. This limitation does not apply where liability cannot be limited under applicable law.
12. Governing law and disputes
These Terms are governed by the laws of the United Arab Emirates because that is where the FamiForm operator is based. This choice of law does not limit mandatory consumer, privacy, cancellation, warranty, or other protections that apply in your country.
Courts of competent jurisdiction in the United Arab Emirates will have jurisdiction, unless mandatory law gives you the right to bring a claim in your home country or another jurisdiction. Payment transactions with Paddle are also governed by the regional and country-specific provisions in the Paddle Buyer Terms.
Please contact support@famiform.com first so we can try to resolve a concern informally.
13. Changes
We may update these Terms to reflect service, legal, or security changes. We will post the revised date and provide additional notice for material changes where required. Continued use after an updated version takes effect means you accept the revised Terms.